Published
9th August 2022
We are continuing to experience intermittent connectivity issues with our phone lines which are causing some calls to drop out or to fail to connect to our office.
IT is working to determine the cause and implement a fix, and have also escalated the issue to our software provider for further investigation, however at present we do not know how long these issues may take to resolve.
We sincerely apologise for any inconvenience these technical problems may have caused, as an alternative you can contact the team by email on pensionenquiries@essex.gov.uk and we will be happy to either answer your questions by email, or to call you back.
If you would like to request a call back from the Fund please ensure that you include your phone number and the best time to reach you in your email, and a member of the team will get back to you.